We've created structured courses that orientate people with the parts of CMAP they'll need to know. All you need to do is point them there.
You don't need to rely on a trainer. All new hires to the company, and to CMAP, receive the same, consistently high quality of training.
Courses are structured around core roles e.g. project managers, finance, etc. So each person will receive the right level of content and detail.
Take the pressure off super users by spreading knowledge across your business, boosting efficiency, driving adoption & establishing consistency.
The Academy contains a series of courses, which are split by job function e.g. Finance, Project Management, Resourcing and so on.
Each course is organized into a number of short, video-based lessons, each covering an essential process in CMAP - e.g. Managing Expenses for Finance.
The Academy has been designed for easy, accessible learning that fits around busy work schedules. Your progress through the course is charted, so you can simply pick up from where you left off.
Once you've watched all of the lessons in a course, mark the course as complete, and you're done!
Quite often, it may be weeks—or even months—before you use a feature for the first time. If you forget anything you've learned along the way, you can simply re-watch lessons whenever you like.
The standard Academy Progress Report provides a helicopter overview of who's done what in the Academy.
People's progress through the courses is shown as a percentage and uses colours to simplify at a glance.
This helps you tackle a number of scenarios e.g. if an employee is promoted and takes on greater responsibility, you can prompt them to take the more advanced courses as a precursor to doing your own company-specific training.
The combination of CMAP's ease-of-use and high quality training means you can have confidence there will be a high likelihood of successful product adoption.
Our agile development methodology means we're continually refining CMAP, releasing new features & updates every two weeks.
As a CMAP client, you'll always be notified of these changes via email, but the Academy can put these into context in a way an email can't... by actually showing you.
The product & content teams regularly update the Academy, so you won't find you're watching training material about features that were retired years ago.
Accessing the Academy is simple. Simply click the Learn button in CMAP.
The Academy is just one of many examples of our commitment to our client's success.
We give all of our users access to CMAP's Knowledge Base, an information portal which contains useful guides on how to use key features in CMAP.
CMAP Updates gives you a full development log, listing all of the updates we've released into the product since records began way back in 2015. Since there are 26 sprint releases a year and an average of 6 key updates per release, that's a lot of progress!
You'll also find our Sprint Announcements, which tell you about the next round of new features in more detail.
Perhaps most popular, however, is the Product Roadmap, where we publish the longer term key initiatives that we're working towards. Whilst we'll happily take full credit for CMAP—and we do—the real reason it's so powerful and a joy to use is because we listen to our clients, take their feedback onboard, discuss internally how we can solve it, and build it.
– Robert Reid, Senior Fee Manager, Morgan Sindall Group
– Karina Crowfoot, Oxford PharmaGenesis
– John Haynes, Director, IDP Group
– Richard Holland, Director, Holland Harvey Achitects
– Mark Camidge, Director, Chaplin Farrant
– Catherine Mulcahy, 2020 Delivery