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No matter what line of work you're in, regular sales pipeline reviews have far-reaching impact that affect the decisions  you make in other... Read More

Over delivery o·ver [oh-ver] de·liv·er·y [dih-liv-uh-ree] 1.Spending more time on projects than you've billed for Read More

The Cost of Sale Report is an extremely handy tool. It shows how much speculative time you spent on the projects you won (and are in the... Read More

'Part winning' (where a client signs-off a project in stages, rather than as a whole) is fast becoming commonplace. Without CMAP's Part Win... Read More

It always surprises me how many services-based companies don't do email marketing. Personally, I think you should all be doing it. Some have a... Read More

Ever wonder why a project that looked so promising turns out to be a loss-making dog? Here’s a classic tale-of-woe from the design world that... Read More

One of the biggest problems I’m hearing right now from the architects I work with is that they're being forced to massively under-quote to have... Read More