CMAP For Outlook

The power of CMAP: in Outlook

Outlook with email

Introducing CMAP For Outlook

If there's one application that you can guarantee your people are in every single day, it's email.

As part of our quest to make things easier and easier for our users, we've taken important functionality from the CMAP main web application and made it accessible in Outlook.

CMAP for Outlook is currently in beta with some of our existing clients, and will be launched live across all clients very soon.

The add-in enables you to:

  • View company & contacts data from CMAP in Outlook and create contacts from Outlook in CMAP
  • Complete CRM activities and schedule new follow-up activities
  • View existing leads & opportunities and create new oneswithout having to leave Outlook
  • Save copies of emails against contacts, as well as against specific leads & projects
  • Complete & submit your timesheets
  • Request & manage time off

Let's take a closer look...

CMAP for Outllook plug in book time to a projects

Complete & Submit Timesheets

CMAP For Outlook boasts access to the weekly timesheet, meaning users will be all out of excuses for falling behind in submission.

The functionality has been tweaked to be optimised for a slender portrait layout, and is shared with CMAP Go to feel nice and familiar.

Being just as simple to use as the main web application, it helps encourage people to keep on top of their timesheet. 

The end result is making sure you've got as accurate a picture as possible on the state of play on your projects.

CMAP for Outlook Project and Contact Details

View Contact & Project Data

CMAP data is automatically pulled into the add-in, giving you:

  • Contact data e.g. the company they work for, their job title, etc.
  • Activities data e.g. upcoming sales & follow-up actions, you or other colleagues have with the contact
  • Leads & opportunities data e.g. potential business that your company is in pursuit of
  • Live project data e.g. the number of and value of projects you're running with them right now

The power of this can not be underestimated. For example, visibility of the volume & value of potential business may fundamentally influence the email you were about to send to the contact.

CMAP for Outlook adding activity GIF

Save Sent & Received Emails

CMAP For Outlook allows you to save copies of emails sent & received through Outlook in CMAP. 

Emails can be saved at a general-level against the contact, or—and this is keyto specific leads & projects, with just a single mouse click.

This can prove very handy for a number of reasons. For example, if the client agrees to additional chargeable services via email, you can save a copy of that email against the project in CMAP ready to reference in the event of non-payment issues further down the line.

No more email trawling or needle-in-haystack searches.

CMAP for Outllook Activities

Activities Prompt Action

CMAP's powerful in-built CRM functionality pushes activities into Outlook.

The most common use case for activities is sales follow-up. Users are prompted to action their follow-up activities in Outlook, and they can set new follow-up activities as opportunities progress from within Outlook.

Other use cases include managing internal duties. For example, through CMAP's Activity Templates functionality, you may have "Project Initiation" responsibilities to complete e.g. upload the signed contract to the project folder, register the project with the insurance company, etc.

Whatever your use case for activities, CMAP For Outlook helps make it a slick & well-oiled machine.

CMAP for Outlook Adding a Contact (2)

Create Contacts in CMAP

As new contacts make themselves known to your universe, it's important that they make it into the CRM.

CMAP For Outlook makes this easy.

When the add-in is unable to find a match in CMAP, it allows you to create the contact record without having to leave Outlook.

Once the contact is created, you can then take advantage of the key functionality e.g. creating a new lead for them, saving copies of their emails, etc., etc.

CMAP for Outllook Adding a Lead

Create Leads in CMAP

A lot of new leads originate from email: "Hey, we're thinking of doing x, y and zwanted to put it on your radar."

Rather than have to leave Outlook, open a separate CRM, then manually create a record of the lead; with CMAP For Outlook you can simply create the new lead in CMAP's CRM within Outlook.

Its timeliness & simplicity means people are more inclined to actually do it, even for super-speculative leads that previously may have felt like too much hassle to create.

The end result is more leads get into the system, there's more follow-up activity and wins become more regular & consistent.

CMAP for Outlook Time off

Manage Time Off

The add-in displays your allowance(s) and how many days/hours you have still have available to use.

The days/hours that have already been deducted from your allowance are listed in the Upcoming Time Off section, so you know exactly where you're up to with requests.

Making a request is as easy as 1-2-3:

1 - Click "Request Time Off"
2 - Set the Start Date and Duration
3 - Click "Request"

It couldn't be simpler.

CMAP for Outlook Microsoft App Source store

Cross-Platform Compatibility

CMAP For Outlook has been designed & developed by our in-house Engineering team.

We wanted no restrictions on your people using the add-in and so have built it to be compatible with:

  • Outlook for Mac 
  • Office 365
  • Outlook Desktop
  • Outlook on the Web

 



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Choose Your Edition

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The majority of our staff use CMAP Go to submit their expenses; to be able to take a photo of your receipt and submit it that way is amazing!

– Tanya Quelch, Global Business Systems Manager, Grimshaw Achitects

It's easy to get senior management involved with what’s happening across the business because it’s so easy for them to dip in & see the right information in CMAP.

– Mark Camidge, Director, Chaplin Farrant