Healthcare Communications

Real-Time Gap Analysis

CMAP provides numerous ways of comparing your actual performance against your targets with various automated, Gap Analysis reports, which you can view:

• By Client
• By Project Type
• By Team 

You'll also have the flexibility to choose between recognized revenue & invoiced revenue based reporting.

The icing on the cake is custom dashboard boxes, which you can create using CMAP BI to provide your leadership team with instant, birdseye views over things like gap to target, confirmed revenue & pipeline values directly from their CMAP dashboard.

Live Performance Tracking

CMAP runs on live data; with timesheets, expenses and purchases feeding real-time Budget vs. Actuals.

This real-time, stage-by-stage awareness enables you to identify and act on poorly performing projects, tackle scope-creep and rein-in over-delivery.

The Story So Far uses the project actuals & % completes to tell you where your project is at, as well as where it's going via automated projected recovery rates.

Over time, CMAP helps you understand where you're profitable and gives you the tools to adapt and grow.

Resourcing Made Simple

Keep your staff off the bench and busy on fee-paying projects with CMAP's drag & drop Workload Schedule.

Better still, resource scheduling is further supported by CMAP's attributes & availability management tools. Helping you to place the right people on the right projects based on the skills and experience of your resource pool.

Insightful Resourcing Reports

CMAP's detailed resource-based reporting tools will help you manage demand and make well-informed hiring decisions.

Effortlessly place the right people on the right projects based on skill, cost, and availability.

Sense-check the financial impact of your resourcing decisions in real-time to ensure your projects remain on budget.

Key Account Management Profiles

Set strategic goals & make key business development decisions with Key Account Management Profiles in CMAP.

Gain real-time awareness over how your accounts are performing, with an instant view of every associated activity, opportunity, child account & project.

Compare your sales by year against past & present opportunities to understand where you're spending time & money on opportunities that aren't bearing fruit.

Know your cost of sale & utilize your live project data to inform the conversations you have with your clients.

MSA Tracking

Store your Master Service Agreements, extensions & amendments in CMAP so your key stakeholders know exactly when it's time to renegotiate with key accounts.

Upload your MSA documents, record any non-competes & sort by expiration date in one, centralized space to get a birdseye view of the key details.

You can even safeguard your MSA's with CMAP's Security Tool, which restricts access to specific user groups.

Manage Your Retainers With Ease

CMAP simplifies the way you manage client retainers.

Retainers simply act as Master Projects in CMAP, which consist of child projects where you can record the work that's included within the retainer fee. 

You can then resource to child projects & record time against them, which instantly feeds information back to the main retainer.

This becomes useful with the Retainer Overview in CMAP, which facilitates clear client communication by showing you exactly how much your client spends against how much of the budget they have remaining.

If you're working to MSAs covering multiple global regions, you can also manage retainers in multiple currencies.

Fast, Accurate Job Costing

Take the guesswork out of job costing with CMAP's Fee Estimator tool.

With version controls, approval workflows, easily customisable fee structuring templates & multi-currency quoting options, CMAP has all of the tools you need to quote accurately, consistently and easily.

Rapid Billing & Finance Management

Handle any type of billing arrangement, in any currency, without breaking a sweat.

Expense workflows ensure smooth billing on re-chargeable expenses. All the while, your key financial reports are automatically updated.

What's more, your finance staff will benefit from CMAP's range of integrations with popular accounting packages, which exist to free-up their time so they can focus on more productive tasks.

Business Intelligence

The Business Intelligence tool helps you drill down in to project finances, productivity & everything in between.

Choose from a range of industry-specific reports or create your own custom reports from scratch via our easy-to-use, drag & drop Report Builder.

Any report you run can be published straight to your personalized dashboards to ensure you're always up to date, helping your agency stay one step ahead.

Easy Timesheets & Expenses

Tracking time and expense information is crucial, but most systems make this rather painful & time consuming.

CMAP does all the hard work for you, making it easy for your people to stay up-to-date with timesheets anywhere, any time via PC or the CMAP Go mobile app.

The same goes for expenses, too. Project workers can simply photograph receipts and submit expense claims in any currency via CMAP Go.

Custom Dashboards

Home in on the data that matters to you:

• You choose what appears where. Simply select the reports, facts & figures you need to support your role, drag & drop on to your dashboard and arrange them however you like.
• Add custom reports generated via Report Builder at the click of a button.
• Dashboards are live. Giving you accurate, up-to-the-minute prompts and alerts for proactive decision-making.
• They're interactive. Meaning you can simply click to investigate issues & take action immediately.

Fully Connected CRM

Combine your live projects with all of the business development tools you need.

From an easy-to-navigate contacts directory to activity scheduling, all the way through to bid management.

CMAP helps you get to grips with where your business is at, as well as where it’s going.

CMAP Mobile Apps

The CMAP Go mobile app makes it easy for your billable staff to stay on top of timesheets, expense management and business development activities on-the-go.

CMAP BI sends real-time business intelligence reports straight to your mobile device, so you can monitor project performance in real-time whenever and wherever you like.

Dedicated Finance Tools

CMAP has a dedicated Finance Tab which centralizes all of the project accounting tools your finance team will ever need. Including:

• Managing roles & rates
• Currencies & exchange rates
• Revenue recognition & month-end
• Import/export purchases & expenses
• Finance integrations

Access to this area can be restricted using CMAP's advanced user permissions tools so that your financial data is kept safe & sound in a controlled environment.

Integrates with key business systems

CMAP provides simple, direct connections with the apps & tools your business uses every day:

• General ledger & finance packages
• Document management tools
• BI reporting via our Direct Reporting Service